By Leif Madsen
Asterisk has a wealth of beneficial properties that will help you customise your PBX to fill very particular enterprise wishes. This brief cookbook deals recipes for tackling dialplan basics, making and controlling calls, and tracking channels on your PBX atmosphere. every one recipe incorporates a easy code resolution you could placed to paintings instantly, besides a close dialogue that provides perception into why and the way the recipe works.
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Additional resources for Asterisk Cookbook: Solutions to Everyday Telephony Problems
Because the AstDB is based on the usage of a family/key relationship, we need two entries and to keep them synchronized. This is a good reason why using an external relational database could actually simplify the hot-desking logic. 2. Many of the concepts used in this dialplan stem directly from Chapter 10, “Deeper Into The Dialplan,” in Asterisk: The Definitive Guide (Expressions and Variable Manipulation, Dialplan Functions, Conditional Branching, GoSub, and Using the Asterisk Database). info Download from Wow!
Many of the recipes focus on a particular aspect but can be built up or modified using the skills learned in other recipes in this book. 1 Monitoring and Barging into Live Calls Problem As the manager of a call center, you need to be able to listen in on calls to help with training new employees. Solution The most simple solution is to simply connect to any active channel using the ChanSpy() application, which then provides you the ability to flip through active channels using DTMF. The b option means to only listen to actively bridged calls: [CallCenterTraining] exten => 500,1,Verbose(2,Listening to live agents) same => n,ChanSpy(,b) If you only want to spy on certain channels, you can use the chanprefix option to control which types of channels you want to listen to.
Disconnect DTMF triggered call hangup. Enable it using the h and/or H options to Dial() or Queue(). parkcall DTMF triggered call parking. Enable it using the k and/or K options to Dial() or Queue(). automixmon DTMF triggered call recording using the MixMonitor() application. Enable it using the x and/or X options to Dial() or Queue(). automon DTMF triggered call recording using the Monitor() application. We recommend using the automixmon feature instead of this one unless you have a specific need for using Monitor() instead of MixMonitor().